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At Café Los Hermanos, we stand behind the quality of our products and are committed to providing a positive shopping experience for our customers. If you receive a defective product or if a fulfillment mistake results in the shipment of incorrect products to you, we will gladly accept the return and issue a replacement or refund as appropriate. Please contact us at your earliest convenience to initiate the return process. We apologize for any inconvenience this may cause and appreciate your understanding. Thank you for choosing Café Los Hermanos for your purchase.